Agentix · Arabic voice and chat agents
Arabic agentsthat finish the job.
Customers call, message and wait. Agentix answers in their dialect across voice, WhatsApp, web chat, app, email and SMS, decides what they need and completes the task, on GCC phone lines.
- 30%
- More calls resolved first time
- 37%
- Lower operational cost
- 43%
- Higher customer satisfaction
Where teams use it
One platform, ready for the calls that keep coming.
Start from a ready-made agent, adjust its flow, and put it on your line. Standard onboarding takes under two days.
Customer support
Answers enquiries and common questions, and hands off to a person with the full history.
Receptionist agentAppointment booking
Calls customers to confirm availability, so fewer appointments are missed.
Booking confirmation agentConcierge
Shares business details and schedules callbacks, in the caller's dialect.
Receptionist agentLead qualification
Engages new leads, answers product questions and books the follow-up.
Sales agentBilling support
Keeps customers updated on payments and refunds over WhatsApp and SMS.
Order and payment follow-upCollections
Follows up on payments, and passes the hard cases to a person.
Order and payment follow-upLogistics
Looks up order status and keeps customers updated.
Order and payment follow-upSurveys and feedback
A drag-and-drop flow turns each call into a completed survey.
Workflow builder
Put an Arabic-speaking agent on your line.
Tell us which calls and chats you want handled, and on which systems. Agentix and Faseeh were built by Actualize, now part of CNTXT.
